Contact Information

We're here to help with any questions about your order, our jewellery, or our policies. The Lisa, Lori & Lois customer care team is happy to assist you.

Customer Care

Email: support@lisalorilois.com

Phone: +1 (307) 213-8713

Customer Support Hours

Monday to Friday, 8:00 AM – 6:00 PM GMT

Our Address

5830 East 2nd Street
STE 7000 21812
Casper, WY 82609
United States

Order & Product Support

If you're contacting us about an existing order, please include your order number where possible so we can assist you more quickly.

We're happy to help with:

• Order status and tracking

• Returns, refunds, and replacements

• Jewellery sizing and fit

• Product materials and care instructions

• General product or purchasing questions

Response Time

We aim to respond to all enquiries within 1–2 business days during our customer support hours. Our team is committed to providing friendly, helpful service and will do our best to assist you as quickly as possible.